Skype

Skype is another alternative, especially for clients who find telephone work difficult and like to see the counsellor’s face.

A slight disadvantage can be that there is a short delay between speaking and hearing, or background feedback noise, and this can be off putting for some people, though a good pair of headphones is recommended to reduce the possibility of feedback.

If you do not have Skype then is it available to download for free from Skype website.